Resort Grand Velas Riviera Maya (Adults Only) Playa del Carmen

Frequently asked questions about Grand Velas Riviera Maya (Adults Only)

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  Which landmarks we can access from the Grand Velas Riviera Maya hotel?
  Travellers enjoy visiting Punta Venado, located around 10 minutes' drive from the Grand Velas Riviera Maya hotel, as well as the Scenic Point Esmeralda White-Sand Beach accessible with 15-minute car ride. If you are willing to explore even more landmarks in Playa del Carmen, attend Grand Coral Golf Riviera Maya located 3.2 km from the property.
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  Which airport is the nearest to the 5-star Grand Velas Riviera Maya hotel?
  The closest airport to the 5-star Grand Velas Riviera Maya hotel is Playa Del Carmen, Quintana Roo, located within 5 km away.
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  How to get to Grand Velas Riviera Maya hotel from the airport?
  Guests can request an airport shuttle in order to get from Playa Del Carmen, Quintana Roo to Grand Velas Riviera Maya hotel. Normally it takes about 15 minutes.
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  Is there a place to park my car in the 5-star Grand Velas Riviera Maya hotel?
  Yes, the 5-star Grand Velas Riviera Maya hotel provides parking spaces on site.
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  What are the recommended dining options during our stay at the Playa del Carmen resort?
  At the Playa del Carmen resort, guests can choose from 8 venues for in-house dining, among them — an à la carte restaurant Cocina de Autor featuring gluten free menu as well as Piaf Restaurant restaurant which specializes in French cuisine. If you prefer to dine out, make sure to check out the nearby restaurant Sakura known for dishes of Japanese cuisine, located right near the property.
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  Which payment methods does the 5-star Grand Velas Riviera Maya hotel accept?
  The 5-star Grand Velas Riviera Maya hotel can take the following payment methods: American Express and Visa.
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  What are the room types available at the Grand Velas Riviera Maya hotel?
  Room options at the Grand Velas Riviera Maya hotel are Ambassador Two-Bedroom Suite, Family Two-Bedroom Suite, and Ambassador King Suite.
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  Does the Playa del Carmen resort feature facilities for people with disabilities?
  The Playa del Carmen resort provides rooms with accessible facilities and wheelchair access. For specific enquiries, we advise to speak to a representative.
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  What facilities are offered for families with children staying at the 5-star Grand Velas Riviera Maya hotel?
  The guests of the 5-star Grand Velas Riviera Maya hotel can take advantage of cribs, a baby bathtub, and a buggy.
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  Does the 5-star Grand Velas Riviera Maya hotel feature a spa?
  Yes, guests of the 5-star Grand Velas Riviera Maya hotel can relax with a facial massage or body wraps, pedicure, and spa service offered at a wellness centre.
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  Is pool available at the Grand Velas Riviera Maya hotel?
  Yes, at the Grand Velas Riviera Maya hotel you will find 3 outdoor swimming pools.
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  Which services are offered at the Playa del Carmen resort for children?
  Services for children offered at the Playa del Carmen resort include baby concierge service.